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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ryan Williams

May 13, 2026

5  out of  5
rating by Ryan Williams
"I had an amazing experience working with Jasmine Larue at State Farm. She was incredibly pleasant, patient, and knowledgeable throughout the entire process. She went out of her way to help me and took the time to explain everything clearly so I could fully understand what was happening every step of the way. Customer service like hers is hard to find these days. She made a very stressful claim feel much easier to navigate and resolve with the way she communicated and genuinely cared about helping me through the process. I truly appreciated her professionalism, kindness, and willingness to go above and beyond. If you need help with insurance, I highly recommend asking for Jasmine. She’s outstanding! Thank you so much."
We responded:
"Dear Ryan, Thank you for taking the time to share your experience, and for the awesome review! We love that you had such a great experience with Jasmine! We understand that claim time can be stressful and want to always provide the best service and care we can. We hope to continue exceeding your expectations with this same great service in the future. It was a pleasure to serve you. Diane"
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Kevin Cudney

May 9, 2026

5  out of  5
rating by Kevin Cudney
"Tara is very easy to deal with and so much of a professional she was asking questions and getting answers and coming up with a solution that worked for her and myself in a quick and timely manner thanks again Kevin"
We responded:
"Kevin, Thank you for the awesome feedback! We are so happy that you received the answers you needed to make the best choice for you. Providing quick, easy customer service is a cornerstone in my office and your review is appreciated. As always, our team is looking forward to your next visit. It was a pleasure to serve you. Diane"
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John Holland

May 8, 2026

5  out of  5
rating by John Holland
"Everything about getting a quote on the policy and getting it over to the title company for our new home was super easy. I personally worked with also friendly and knowledgeable."
We responded:
"Hi John, We're delighted to hear about your experience! We're thrilled that setting up your home insurance was quick and easy. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again. We appreciate your business. Diane"
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cinthia mays

May 8, 2026

5  out of  5
rating by cinthia mays
"Thank God Sara called me back."
We responded:
"Cinthia, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Diane Banks’s Team! I will make sure to pass this along to Sara. We appreciate your business! Diane"
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Robert Doubleday

April 25, 2026

5  out of  5
rating by Robert Doubleday
"I recently transitioned from out of state, and Tara at the Diane Banks State Farm office in Green Cove Springs made the entire process seamless. She handled my full auto and life insurance policies with expertise, bundled everything to save me money, and even assisted with notarizing some legal forms I needed for my agent back home. Incredibly welcoming and helpful—her notary service was a huge plus. Highly recommend!"
We responded:
"Hi Robert, Thank you for choosing the Diane Banks State Farm office! We’re grateful for the opportunity to assist you and glad we could make your transition smooth while saving you money. It was a pleasure helping with your insurance and notary needs. Please reach out anytime—we appreciate your recommendation! Diane "
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Pearl Chapman

April 14, 2026

5  out of  5
rating by Pearl Chapman
"My experience was very good when I met Tara an Agent on the phone with Diane Banks Agency that did a quote for auto & Rentals insurance. The quote was good, I switched to State Farm Insurance. I’m very happy ☺️"
We responded:
"Pearl--Thank you for sharing your positive experience! We're glad Tara and the Diane Banks Agency could assist you, and that you're happy with your new coverage at State Farm. If you ever need anything else, we're here to help! Diane"
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William Powell

April 1, 2026

5  out of  5
rating by William Powell
"My family has been working with Diane Banks & State Farm Insurance for years. We had to make some changes with our accounts and Jasmine LaRue assisted us. She was a pleasure to work with and very helpful."
We responded:
"Mr. Powell--Thank you so much for your kind words and continued trust in the Diane Banks State Farm Agency! I'm delighted to hear that Jasmine was able to assist you smoothly with your account changes. It’s always our goal to provide helpful and pleasant service, and your feedback means a lot to our team. We look forward to continuing to support you and your family for many years to come! Diane"
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Regina Beth Rowe

March 31, 2026

5  out of  5
rating by Regina Beth Rowe
"Our c agent, Sarah was great!! She was very patient, answered all my questions and was so nice"
We responded:
"Ms. Rowe--Thank you so much for your wonderful feedback! I'm delighted to hear that Sara provided patient, thorough, and friendly service. I have passed along your kind words to her. It’s our pleasure to assist you, and we look forward to continuing to support you in the future! Diane "
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Earlene Hann

March 27, 2026

5  out of  5
rating by Earlene Hann
"Jasmine is amazing she was very helpful and knowledgeable she saved me over $50 a month on my policy. Thank you again Jasmine what a wonderful experience!"
We responded:
"Earlene--Thank you so much for your kind words! We’re thrilled to hear that Jasmine was able to help you save on your policy and provide such a wonderful experience. We truly appreciate your trust and support, and we’ll be sure to pass along your compliments to Jasmine. If you ever need anything else, don’t hesitate to reach out. Thanks again! Diane "
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Mike Hiers

March 25, 2026

5  out of  5
rating by Mike Hiers
"I’ve been a State Farm Diane Banks insured for years. I always have up to date information when I call and from a very friendly assistant. I just had the opportunity to work with Pam and please know she always has the details perfectly. Thank you Diane Banks for your accommodating and knowledgeable staff!"
We responded:
"Mike--hank you so much for your wonderful review! We’re thrilled to hear that Pam and the team have consistently provided you with friendly, knowledgeable, and up-to-date service. The entire team strive to make every experience smooth and accommodating, and your kind words truly mean the world to us. We look forward to continuing to serve you for many years to come Diane"
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Angela Ray

March 23, 2026

5  out of  5
rating by Angela Ray
"I was very please with how well they worked with me to get a better insurance rate. They were very friendly and pleasant."
We responded:
"Angela--Thank you so much for your kind words! We're thrilled to hear that we could help you secure a better insurance rate while providing friendly and pleasant service. It was a pleasure working with you, and we’re always here to assist whenever you need. Thanks again for choosing us! Diane "
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louann Gossett

March 12, 2026

5  out of  5
rating by louann Gossett
"Thank you for doing a great job SETH LAWSON..FOR EXPLAINING AND MAKING ME FEEL MORE COMFORTABLE..NICE TO FINALLY MEET THE FACE TO THE VOICE..HAVE A GREAT DAY AND THANK-YOU AGIAN..😎"
We responded:
"Thank you for the terrific 5 Star review, Louann! We appreciate it very much! - Diane"
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Mark Hendricks

March 7, 2026

5  out of  5
rating by Mark Hendricks
"Went to state farm the other day to get insurance on my vehicle and Jasmine helped me out. She was sweet and patient. She made it very simple and explained everything extremely well."
We responded:
"Thank-you, Mr. Hendricks, for your 5-Star review! I'm thrilled to hear that Jasmine provided you with excellent service and made the insurance process simple and clear. We appreciate you choosing State Farm and look forward to assisting you with any future needs. Have a great day! Diane "
Profile photo of Ash [Barbie] Still

Ash [Barbie] Still

March 2, 2026

5  out of  5
rating by Ash [Barbie] Still
"Super friendly, helpful, and an easy experience concerning our situation insuring a boat mid-refit. Highly recommend if you are in the area and need help!"
We responded:
"Ash, Thanks for the kind words! We truly appreciate your recommendation for boat insurance and will work hard to continue going above and beyond! I’m glad the process was easy for you, and that Sara was able to answer all of your questions and concerns. The State Farm Diane Banks Team always strives for customer service excellence! Thanks again--Diane."
Profile photo of Ray Stanley

Ray Stanley

March 1, 2026

5  out of  5
rating by Ray Stanley
"Jasmine LaRue provided clear, concise, and prompt information and service in solving my auto insurance issues. First Class."
We responded:
"Thank you so much for your kind words! We're delighted to hear that Jasmine provided excellent service to help resolve your auto insurance issues. State Farm Agent Diane Banks's Team always strives to deliver first-class support to all our clients, and your feedback means a lot to us. If you ever need assistance in the future, please don't hesitate to reach out! Thanks again--Diane"
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Bill Angelus

February 24, 2026

5  out of  5
rating by Bill Angelus
"Great service"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Diane Banks’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! Diane"
Profile photo of Justine Gurliaccio

Justine Gurliaccio

February 16, 2026

5  out of  5
rating by Justine Gurliaccio
"I was looking to change insurance companies since mine had quadrupled in 5 years. I spoke with Tara who was extremely helpful in obtaining coverage for me for half of the cost. She made the transition so easy. Thank you Tara."
We responded:
"Justine--Thank you so much for your kind words! We’re thrilled to hear that Tara was able to help you find coverage at a price that works for you and made the transition smooth and easy. It means a lot to us to know we could make a positive difference in your insurance experience. We’ll be sure to share your appreciation with Tara—she’ll be delighted! If you ever need anything else, don’t hesitate to reach out. Thanks again for trusting us! Diane"
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Bill Clements

January 20, 2026

4  out of  5
rating by Bill Clements
"Very pleasant to work with. Had to get a survey on my boat to acquire liability insurance. I understand to a point. Some items that had to be addressed included the surveyors recommendation to install a second smoke and carbon alarm; the interior is only 20’ long?? But I complied. We will see how it goes from here."
We responded:
"Bill--Thank you for taking the time to share your positive experience! We are so pleased to hear that you are satisfied with your interactions with State Farm Agent Diane Banks’s Team.  Diane"
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Lewis LaRue

January 10, 2026

5  out of  5
rating by Lewis LaRue
"Quick and easy great customer service answer all my questions"
We responded:
"Lewis--Thank you so much for your kind words! We're thrilled to hear you had a quick and easy experience and that our team was able to answer all your questions. We appreciate your feedback and look forward to serving you again! Diane"
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Alyssa Hendricks

January 5, 2026

5  out of  5
rating by Alyssa Hendricks
"Jasmine was amazing. She greeted me with kindness and helped me with everything I needed help. She was patient and explained everything I had questions about."
We responded:
"Alyssa...Thank you so much for your kind words! We're thrilled to hear that Jasmine provided you with such a positive experience. She truly cares about helping our customers and making sure all your questions are answered. We appreciate your feedback and hope to assist you again in the future! Diane"
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Debbie Jones

January 5, 2026

5  out of  5
rating by Debbie Jones
"This location offers a great team and stellar customer service. I was with them previously and returned. My agent Sarah is the best. She is the go to for all your insurance needs."
We responded:
"Debbie...Thank you for your wonderful review! We're delighted to hear that our team continues to provide stellar customer service and that you had such a great experience with Sara. We’re lucky to have her as part of our team, and we’re glad she could assist you with all your insurance needs. We look forward to serving you again! Diane"
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Mendy Adams

December 13, 2025

5  out of  5
rating by Mendy Adams
"We love the Diane Banks agency for State Farm. Always very responsive and helpful. Pam Kirby is an amazing representative to work with there. A very pleasant and professional experience."
We responded:
"Thank you, Mendy, for your 5-star review! Providing exceptional customer service is our #1 priority, and we are thrilled you were pleased. My State Farm team and I are happy to be your good neighbor! Diane"
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Kenneth Golden

December 3, 2025

4  out of  5
rating by Kenneth Golden
"Very professional they were very informative they ask questions so they could help find the policy that’s was best for me A great place to do business."
We responded:
"Thank you, Kenneth, for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help! Diane"
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Greg “Gccinkman” Cassell

November 29, 2025

5  out of  5
rating by Greg “Gccinkman” Cassell
"Diane is the most friendly and professional agent I have ever worked with. She definitely looks out for her customers, and provides them with the best coverage plan for their needs. She stays in contact and follows up constantly. She explains everything and makes sure you understand your policy 100%. She makes it easy to understand and gives you peace of mind in understanding your policy. Thank you Diane!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Sonia Echevarria

October 29, 2025

5  out of  5
rating by Sonia Echevarria
"From my first call to the most recent I have been completely satisfied with the service I have received. Jasmine has been great. She's patient and in my opinion very knowledgeable. When she had to call me back she has done so in a timely manner."
We responded:
"Sonia--Thank you so much for your kind words and positive feedback! We're thrilled to hear that Jasmine provided you with patient, knowledgeable, and timely service throughout your experience. We truly appreciate your trust and look forward to having you as a Good Neighbor for many years to come! Diane"