State Farm® Insurance Agent Diane Banks
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Regina Beth Rowe
March 31, 2026
5
out of
5
rating by Regina Beth Rowe
"Our c agent, Sarah was great!! She was very patient, answered all my questions and was so nice"
Earlene Hann
March 27, 2026
5
out of
5
rating by Earlene Hann
"Jasmine is amazing she was very helpful and knowledgeable she saved me over $50 a month on my policy. Thank you again Jasmine what a wonderful experience!"
We responded:
"Earlene--Thank you so much for your kind words! We’re thrilled to hear that Jasmine was able to help you save on your policy and provide such a wonderful experience. We truly appreciate your trust and support, and we’ll be sure to pass along your compliments to Jasmine. If you ever need anything else, don’t hesitate to reach out. Thanks again! Diane "
Mike Hiers
March 25, 2026
5
out of
5
rating by Mike Hiers
"I’ve been a State Farm Diane Banks insured for years. I always have up to date information when I call and from a very friendly assistant. I just had the opportunity to work with Pam and please know she always has the details perfectly. Thank you Diane Banks for your accommodating and knowledgeable staff!"
We responded:
"Mike--hank you so much for your wonderful review! We’re thrilled to hear that Pam and the team have consistently provided you with friendly, knowledgeable, and up-to-date service. The entire team strive to make every experience smooth and accommodating, and your kind words truly mean the world to us. We look forward to continuing to serve you for many years to come Diane"
Angela Ray
March 23, 2026
5
out of
5
rating by Angela Ray
"I was very please with how well they worked with me to get a better insurance rate. They were very friendly and pleasant."
We responded:
"Angela--Thank you so much for your kind words! We're thrilled to hear that we could help you secure a better insurance rate while providing friendly and pleasant service. It was a pleasure working with you, and we’re always here to assist whenever you need. Thanks again for choosing us! Diane "
louann Gossett
March 12, 2026
5
out of
5
rating by louann Gossett
"Thank you for doing a great job SETH LAWSON..FOR EXPLAINING AND MAKING ME FEEL MORE COMFORTABLE..NICE TO FINALLY MEET THE FACE TO THE VOICE..HAVE A GREAT DAY AND THANK-YOU AGIAN..😎"
We responded:
"Thank you for the terrific 5 Star review, Louann! We appreciate it very much! - Diane"
Mark Hendricks
March 7, 2026
5
out of
5
rating by Mark Hendricks
"Went to state farm the other day to get insurance on my vehicle and Jasmine helped me out. She was sweet and patient. She made it very simple and explained everything extremely well."
We responded:
"Thank-you, Mr. Hendricks, for your 5-Star review! I'm thrilled to hear that Jasmine provided you with excellent service and made the insurance process simple and clear. We appreciate you choosing State Farm and look forward to assisting you with any future needs. Have a great day! Diane "
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Ash [Barbie] Still
March 2, 2026
5
out of
5
rating by Ash [Barbie] Still
"Super friendly, helpful, and an easy experience concerning our situation insuring a boat mid-refit. Highly recommend if you are in the area and need help!"
We responded:
"Ash, Thanks for the kind words! We truly appreciate your recommendation for boat insurance and will work hard to continue going above and beyond! I’m glad the process was easy for you, and that Sara was able to answer all of your questions and concerns. The State Farm Diane Banks Team always strives for customer service excellence! Thanks again--Diane."
Ray Stanley
March 1, 2026
5
out of
5
rating by Ray Stanley
"Jasmine LaRue provided clear, concise, and prompt information and service in solving my auto insurance issues. First Class."
We responded:
"Thank you so much for your kind words! We're delighted to hear that Jasmine provided excellent service to help resolve your auto insurance issues. State Farm Agent Diane Banks's Team always strives to deliver first-class support to all our clients, and your feedback means a lot to us. If you ever need assistance in the future, please don't hesitate to reach out! Thanks again--Diane"
Bill Angelus
February 24, 2026
5
out of
5
rating by Bill Angelus
"Great service"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Diane Banks’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! Diane"
Justine Gurliaccio
February 16, 2026
5
out of
5
rating by Justine Gurliaccio
"I was looking to change insurance companies since mine had quadrupled in 5 years. I spoke with Tara who was extremely helpful in obtaining coverage for me for half of the cost. She made the transition so easy. Thank you Tara."
We responded:
"Justine--Thank you so much for your kind words! We’re thrilled to hear that Tara was able to help you find coverage at a price that works for you and made the transition smooth and easy. It means a lot to us to know we could make a positive difference in your insurance experience. We’ll be sure to share your appreciation with Tara—she’ll be delighted! If you ever need anything else, don’t hesitate to reach out. Thanks again for trusting us! Diane"
Bill Clements
January 20, 2026
4
out of
5
rating by Bill Clements
"Very pleasant to work with. Had to get a survey on my boat to acquire liability insurance. I understand to a point. Some items that had to be addressed included the surveyors recommendation to install a second smoke and carbon alarm; the interior is only 20’ long?? But I complied. We will see how it goes from here."
We responded:
"Bill--Thank you for taking the time to share your positive experience! We are so pleased to hear that you are satisfied with your interactions with State Farm Agent Diane Banks’s Team. Diane"
Lewis LaRue
January 10, 2026
5
out of
5
rating by Lewis LaRue
"Quick and easy great customer service answer all my questions"
We responded:
"Lewis--Thank you so much for your kind words! We're thrilled to hear you had a quick and easy experience and that our team was able to answer all your questions. We appreciate your feedback and look forward to serving you again! Diane"
Alyssa Hendricks
January 5, 2026
5
out of
5
rating by Alyssa Hendricks
"Jasmine was amazing. She greeted me with kindness and helped me with everything I needed help. She was patient and explained everything I had questions about."
We responded:
"Alyssa...Thank you so much for your kind words! We're thrilled to hear that Jasmine provided you with such a positive experience. She truly cares about helping our customers and making sure all your questions are answered. We appreciate your feedback and hope to assist you again in the future! Diane"
Debbie Jones
January 5, 2026
5
out of
5
rating by Debbie Jones
"This location offers a great team and stellar customer service. I was with them previously and returned. My agent Sarah is the best. She is the go to for all your insurance needs."
We responded:
"Debbie...Thank you for your wonderful review! We're delighted to hear that our team continues to provide stellar customer service and that you had such a great experience with Sara. We’re lucky to have her as part of our team, and we’re glad she could assist you with all your insurance needs. We look forward to serving you again! Diane"
Mendy Adams
December 13, 2025
5
out of
5
rating by Mendy Adams
"We love the Diane Banks agency for State Farm. Always very responsive and helpful. Pam Kirby is an amazing representative to work with there. A very pleasant and professional experience."
We responded:
"Thank you, Mendy, for your 5-star review! Providing exceptional customer service is our #1 priority, and we are thrilled you were pleased. My State Farm team and I are happy to be your good neighbor! Diane"
Kenneth Golden
December 3, 2025
4
out of
5
rating by Kenneth Golden
"Very professional they were very informative they ask questions so they could help find the policy that’s was best for me A great place to do business."
We responded:
"Thank you, Kenneth, for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help! Diane"
Greg “Gccinkman” Cassell
November 29, 2025
5
out of
5
rating by Greg “Gccinkman” Cassell
"Diane is the most friendly and professional agent I have ever worked with. She definitely looks out for her customers, and provides them with the best coverage plan for their needs. She stays in contact and follows up constantly. She explains everything and makes sure you understand your policy 100%. She makes it easy to understand and gives you peace of mind in understanding your policy. Thank you Diane!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Sonia Echevarria
October 29, 2025
5
out of
5
rating by Sonia Echevarria
"From my first call to the most recent I have been completely satisfied with the service I have received. Jasmine has been great. She's patient and in my opinion very knowledgeable. When she had to call me back she has done so in a timely manner."
We responded:
"Sonia--Thank you so much for your kind words and positive feedback! We're thrilled to hear that Jasmine provided you with patient, knowledgeable, and timely service throughout your experience. We truly appreciate your trust and look forward to having you as a Good Neighbor for many years to come! Diane"
NELL PAGE
October 24, 2025
5
out of
5
rating by NELL PAGE
"I've said "Thank you so much" to Tara Johns many times for the way she has helped us and I want to make my recommendation public! Tara was the calming voice who knew the answer to every question that I asked and all the ones I didn't know to ask during a multiple home insuring process. She never failed to call me back in person, unlike many professionals that depend completely on texts or email. I know we were far from her only clients, but she treated us like we were. We've had State Farm since we moved to FL almost 10 years ago and are so happy that Tara is there for us when need assistance or have questions. If you aren't happy where you are, I highly recommend Tara Johns at Diane Banks State Farm in Green Cove Springs."
We responded:
"Thank you so much for taking the time to share your thoughts! We appreciate your recommendation and are grateful for your business. We’re glad to know you’re satisfied with the service at our State Farm office and look forward to being your Good Neighbor for years to come. Diane"
Mike Owen
October 23, 2025
5
out of
5
rating by Mike Owen
"Jasmine did a great job on finding us affordable Home owners insurance. Very polite and helpful. Thank you, Michael Owen"
We responded:
"Mike--We are honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Diane"
Kathryn Alderman
September 22, 2025
5
out of
5
rating by Kathryn Alderman
"I am a 70 year old female on a limited income but have all the expenses that everyone has. Auto insurance is not a luxury; it is required. It was increasingly difficult to pay the monthly.premium. Tara at Diane Banks Agency called me to see if i would like an auto insurance quote from State Farm. Tara helped me by almost halving the auto insurance premium charged by my previous carrier. Tara and all the ladies at Diane Banks Agency are pleasant and professional. Thanks so much."
We responded:
"Kathryn--Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority, and we love saving our customers money! We look forward to continuing to support your insurance needs. Diane"
Jim Roebuck
August 27, 2025
5
out of
5
rating by Jim Roebuck
"Friendly and helpful. Great service!"
We responded:
"Jim--thanks for your 5-Star Review!. We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Diane"
Clara Parker
August 22, 2025
5
out of
5
rating by Clara Parker
"This business is everything I hoped it would be! Tara was wonderful, at not only answering my questions but taking the bull by the horns and getting things done!!! Solved multiple issues in one visit! So happy that I changed agents! Thank you for making my life easier!"
We responded:
"Ms. Parker--Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with Tara and our State Farm office! If you ever have any questions or need assistance, we’re here to help! Welcome to the agency! Diane"
Eric Epstein
August 14, 2025
5
out of
5
rating by Eric Epstein
"Tara and the folks at the Diane Banks agency were fantastic! I was nervous about moving to Florida, especially moving my boat to Florida permanently. I had heard so many horror stories. Tara’s expertise in boats, especially catamarans made it so easy for me. She answered all my questions, did all the paperwork, and coordinated with me what I needed to do. I still can’t believe she was able to make it so easy."
We responded:
"Thank you, Eric, for your 5-star review! We are thrilled to have made this process easy for you. Providing excellent customer service is our #1 goal! My State Farm team and I are happy to be your good neighbor! Diane"
Will Eubanks
August 6, 2025
5
out of
5
rating by Will Eubanks
"Tara was very helpful and thorough."
We responded:
"Will--Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Tara and our office; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Diane"