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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kevin Little

Kevin Little

October 1, 2026

5  out of  5
rating by Kevin Little
"Purchased Full coverage Boat Ins for my 29 Ft Prairie Cruiser Yacht. Very Polite, Professional, affordable & thorough! Highly Recommend State Farm Thank you,Diane Banks!"
We responded:
"Kevin--Thank you so much for the wonderful 5-star review and recommendation! It was truly a pleasure helping you with coverage for your Prairie Cruiser Yacht. We really appreciate you trusting our office with your boat insurance needs. Wishing you many safe and enjoyable adventures on the water! ⚓😊

— Diane Banks & Team"
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Margaret Sotham

September 29, 2026

5  out of  5
rating by Margaret Sotham
"Excellent, friendly service and competitive rates!"
We responded:
"Margaret--Thank you so much for the 5-star review! We truly appreciate your kind words. Providing friendly, helpful service while helping our customers find great coverage at competitive rates is always our goal. We’re grateful for your business and so happy to have you as part of our State Farm family! 😊 Diane"
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Chastity Vasquez

September 29, 2026

5  out of  5
rating by Chastity Vasquez
"Sara was absolutely awesome to work with. She made us feel like family. We had an issue with our current broker who left us high and dry on a Friday afternoon. I reached out on Saturday, and received an email on SUNDAY, letting us know they would contact us on Monday. Sara both emailed and called. The call was much appreciated, there is no replacement for human interaction. Being Full-time RVer's we have unique insurance needs. Sara understood it and processed everything in a couple hours. Top notch customer service. We are so happy."
We responded:
"Chastity--Thank you so much for taking the time to share your experience! We are thrilled to hear how well Sara took care of you. She truly cares about our customers, and making people feel like family is exactly the kind of service we strive to provide.

We understand that full-time RVers have unique insurance needs, and we’re so glad Sara was able to step in, listen to your situation, and get everything handled quickly. And we couldn’t agree more—sometimes there is simply no replacement for picking up the phone and having a real conversation!

Thank you for trusting our office with your insurance needs. We’re so happy to have you with us and look forward to being here whenever you need us. Welcome to the family! ❤️ Diane"
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Luz Santa

September 28, 2026

5  out of  5
rating by Luz Santa
"I really want to thank Diane and the team. It was a great experience!! Amazing service, fast and helpful. I'm very happy!!! Thank you State Farm!!"
We responded:
"Luz--Thank you so much for the wonderful review! Your kind words truly made our day! 😊 We’re so happy to hear that you had a great experience and felt well taken care of. Our entire team works hard to provide fast, friendly, and helpful service, and it means so much to know we delivered that for you. Thank you for trusting our office—we’re so happy to have you as part of our State Farm family! ❤️ Diane"
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marian dumitrescu

September 28, 2026

5  out of  5
rating by marian dumitrescu
"Very professional yet friendly, highly recommended.
Thank you,
Marian Dumitrescu"
We responded:
"Marian--Thank you so much for the 5-star review and recommendation! We truly appreciate your kind words. We always want our customers to feel comfortable, welcomed, and confident that they’re being well taken care of. Thank you for trusting our team with your insurance needs—we’re grateful to have you with us! 😊 Diane"
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Thomas Henderson

September 24, 2026

5  out of  5
rating by Thomas Henderson
"Diane Banks outstanding so glad I got the opportunity to speak with her awesome"
We responded:
"Thomas--Thank you so much for the kind words and the 5-star review! It was truly a pleasure speaking with you, and I’m so glad we had the opportunity to connect. I really appreciate you taking the time to share your experience—it means a lot to me and our team! 😊 Diane"
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Kelly Podbevsek

September 18, 2026

5  out of  5
rating by Kelly Podbevsek
"They saved me half of my auto insurance premium monthly!! On top of that everyone was kind and courteous. Who could ask for more?!"
We responded:
"Kelly--We LOVE hearing this! 😊 Saving money is always a great feeling, but knowing you also had a kind and welcoming experience with our team makes it even better! Thank you so much for trusting us with your auto insurance and for taking the time to share your experience. We truly appreciate your business and are so happy to have you with our State Farm family! ❤️ Diane"
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Trudy Brake

September 18, 2026

5  out of  5
rating by Trudy Brake
"I was with State Farm for seven years. They’ve always been great to me. Just so happens. I’m buying a house and they couldn’t accommodate me anymore which I was kind of disappointed in because it’s actually a really stupid rule because this house is a custom built home unlike the prefabs, but they didn’t want to ensure it so I had to go."
We responded:
"Hi Trudy--Thank you so much for the 5-star review and, more importantly, for trusting our office for the past seven years! We truly appreciate your loyalty and are grateful we had the opportunity to take care of you for so long. We completely understand your disappointment and are sorry the Company was not able to accommodate your home insurance. Maneuvering home insurance in Florida is difficult, and we understand your frustration. We hate to see you go, but we’re excited for you and wish you all the best! Please know our door is always open, and we’d love the opportunity to help you again in the future. ❤️ Diane"
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Zakary Wronka

August 19, 2026

5  out of  5
rating by Zakary Wronka
"Diane runs a fantastic shop, and everyone is a dream to work with! The rates are fantastic, and the turnaround from quote to binder is utterly reasonable. I've switched all of my policies to her office. Happy customer of 2 years."
We responded:
"Hi Zakary--Thank you so much for your kind words and for trusting our office with all of your insurance needs! We’re incredibly grateful for your loyalty over the past two years. It means so much to our entire team to know that you’ve had such a positive experience with our service, rates, and responsiveness. We truly appreciate your business and look forward to being here for you for many years to come! Diane"
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Cynthia Kasee

August 7, 2026

5  out of  5
rating by Cynthia Kasee
"Jasmine LaRue was professional, polite, friendly and highly competent, resolving my issue in just minutes."
We responded:
"Hi Cynthia! and thank you so much for your 5-Star review! We are lucky to have Jasmine on our team, and I am very happy you were pleased with her service. My team always strives for customer service excellence, and I am glad we hit the mark. I look forward to having you as a customer for many years to come. Diane "
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Bill Elrod

August 5, 2026

5  out of  5
rating by Bill Elrod
"Very responsive and thorough answers to my questions. Provided same coverage I had at a much lower premium. I will consider insuring other vehicles with this agency."
We responded:
"Hi Bill--Thank you so much for the 5-Star review! I'm so glad you are happy with your experience at the office! It's important our customers have confidence in our knowledge and are comfortable with the interactions of my team. I'm happy we could achieve both and save you money to boot! I'm looking forward to having you as a customer for many years to come. Diane"
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Gerilynn Barton

July 28, 2026

5  out of  5
rating by Gerilynn Barton
"Tara and the team are great!!!"
We responded:
"Hi Gerilynn! Thank you so much for the 5-Star review! I am happy to hear we could help you transition to our office easily. You have been a State Farm customer for many years and I appreciate your loyalty. If you need further assistance with anything, please let us know. Diane"
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John Casler

July 10, 2026

4  out of  5
rating by John Casler
"State Farm was very responsive to my request for Insurance quotes for both auto and home. Sara answered all my questions and responded to all of my emails and phone calls. The only thing that prevents me from giving a five star review is the fact that after I agreed to a certain price for home insurance, my insurance premium went up by $120 per year or approximately 3% without any notification to me. I have to consider this a bait and switch. I hope this is not indicate the way that State Farm will be conducting business going forward. If so, I will unfortunately have to resume my search for a trustworthy insurance company."
We responded:
"Hi John—

Thank you for taking the time to share your experience with us and for the 4-Star review! I’m glad to hear Sara was responsive and helped with both your auto and home insurance questions, including returning calls and emails promptly.

I’m also sorry for the issue you experienced with the Company adjusting your price. Our goal is to always make sure we have provided clear communication and understanding of your coverage and pricing, and I understand Sara has resolved this situation to your satisfaction. I value your trust and look forward to having you as a customer for many years to come. Thanks for your business! Diane
"
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Cosmic Wanderer

July 2, 2026

5  out of  5
rating by Cosmic Wanderer
"Great and easy experience switching to State Farm."
We responded:
"Cosmic Wanderer--thanks so much for the 5-Star review! It means a lot to a small business owner, and we are glad you are happy with the experience you had. We always strive to go above and beyond to make our customers happy. Diane"
Profile photo of Christopher Stanley

Christopher Stanley

June 30, 2026

5  out of  5
rating by Christopher Stanley
"Diane was great. My experience was easy, efficient and surprisingly pleasant. Highly recommended."
We responded:
"Hi Christopher and thank you so much for the 5-Star review! I am very grateful for the review and so glad you were happy with the service you received. Diane"
Profile photo of Ammie Deveraturda

Ammie Deveraturda

June 22, 2026

5  out of  5
rating by Ammie Deveraturda
"Tara is a respectful and knowledgable agent. She greeted us as soon as we entered her office. When we were asking questions after she explained our car insurance, Tara answered all our questions clearly. We understand all the details the we need to know regarding our insurance. We were very comfortable while we were in her office. Tara is an asset in State Farm company!"
We responded:
"Thank you, Ammie, for your wonderful 5-Star review! I am very lucky to have Tara on my team and happy you were pleased with the service you received. We always strive to provide excellent service and I'm glad we hit the mark! Thanks again--Diane"
Profile photo of Michael

Michael

June 18, 2026

5  out of  5
rating by Michael
"Sara burt was excellent to deal with from start to finish I even switched my classic car insurance over to State Farm because of her she is simply the best to deal with"
We responded:
"Thank you, Michael, for your 5-Star review! I am lucky to have Sara on my team, and I am very happy you received excellent service. If we can help with any more of your insurance needs, please reach out! We appreciate your business..."
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joe ward

May 30, 2026

5  out of  5
rating by joe ward
"diane and everyone down at green cove state farm are incredibly helpful and professional! i would gladly give them my highest recommendation to anyone looking to purchase any kind of insurance. tara is outstanding!

5/5 stars, absolutely ⭐⭐⭐⭐⭐"
We responded:
"Hi Joe- Thank you so much for the 5-star review! We really appreciate you sharing your experience and are so happy we could provide you with our very competitive price. We’re glad we could help with insuring your boat and make the process simple. Thanks for choosing Diane Banks at State Farm! We’ll be here anytime you need us— Diane"
Profile photo of Cheri Griffin

Cheri Griffin

May 28, 2026

5  out of  5
rating by Cheri Griffin
"Sarah was terrific. She quickly and efficiently provided me with all my coverage options on a recently purchased vehicle. Sarah built an affordable policy with coverage that fit my needs for a reasonable premium amount."
We responded:
"Hi Cheri! Thank you so much for your 5-star review. We’re thrilled to hear Sara was quick, efficient, and able to clearly walk you through coverage options for your recently purchased vehicle. And on top of that, the coverage was affordable!

We truly appreciate your trust, and we’re here whenever you need anything in the future! Diane"
Profile photo of Todd Townsend (Bubba the Pirate)

Todd Townsend (Bubba the Pirate)

May 26, 2026

5  out of  5
rating by Todd Townsend (Bubba the Pirate)
"Great people. Good service. Stuck with me through a boat deal that took a while longer than expected. As soon as it was a done deal, my State farm paperwork was put together very quickly."
We responded:
"Todd-- Thank you so much for your 5-star review! We’re thrilled to hear you had a great experience with our team. Buying and finalizing a boat deal can take time, and our goal is to stay with you throughout the process! We’re also glad your State Farm paperwork was put together quickly so you could get on the water as quickly as possible. Thanks again for choosing Diane Banks at State Farm, and we look forward to helping you again! Happy Sailing! Diane"
Profile photo of Michael

Michael

May 26, 2026

5  out of  5
rating by Michael
"An easy and wonderful experience. I contacted several agencies to insure my boat. Most agencies denied me because the boat was too big. Others wanted me to jump through hoops and charge me a ridiculous fee. Thank goodness I found Diane Banks at State Farm."
We responded:
"Michael--Thank you so much for the wonderful 5-star review! We’re thrilled to hear you had an easy, positive experience and that you appreciated the great price.

It also means a lot that we were able to help when other agencies couldn’t. We’re here to make the process simple and get you the coverage you need—without the runaround.

Thanks again for choosing Diane Banks at State Farm for your boat insurance! Diane"
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Carl Murray

May 19, 2026

4  out of  5
rating by Carl Murray
"We've had them for a long time, it's expensive but everything else is also."
We responded:
"Carl, thank you for the wonderful review! We are so glad to hear that you had a positive experience with us here on State Farm Agent Diane Banks’s Team. If there is anything we can do to make it a 5- star experience next time, please do not hesitate to share your thoughts! Diane"
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Ryan Williams

May 13, 2026

5  out of  5
rating by Ryan Williams
"I had an amazing experience working with Jasmine Larue at State Farm. She was incredibly pleasant, patient, and knowledgeable throughout the entire process. She went out of her way to help me and took the time to explain everything clearly so I could fully understand what was happening every step of the way.
Customer service like hers is hard to find these days. She made a very stressful claim feel much easier to navigate and resolve with the way she communicated and genuinely cared about helping me through the process. I truly appreciated her professionalism, kindness, and willingness to go above and beyond.
If you need help with insurance, I highly recommend asking for Jasmine. She’s outstanding! Thank you so much."
We responded:
"Dear Ryan, Thank you for taking the time to share your experience, and for the awesome review! We love that you had such a great experience with Jasmine! We understand that claim time can be stressful and want to always provide the best service and care we can. We hope to continue exceeding your expectations with this same great service in the future. It was a pleasure to serve you. Diane"
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Kevin Cudney

May 9, 2026

5  out of  5
rating by Kevin Cudney
"Tara is very easy to deal with and so much of a professional she was asking questions and getting answers and coming up with a solution that worked for her and myself in a quick and timely manner thanks again Kevin"
We responded:
"Kevin, Thank you for the awesome feedback! We are so happy that you received the answers you needed to make the best choice for you. Providing quick, easy customer service is a cornerstone in my office and your review is appreciated. As always, our team is looking forward to your next visit. It was a pleasure to serve you. Diane"
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John Holland

May 8, 2026

5  out of  5
rating by John Holland
"Everything about getting a quote on the policy and getting it over to the title company for our new home was super easy. I personally worked with also friendly and knowledgeable."
We responded:
"Hi John, We're delighted to hear about your experience! We're thrilled that setting up your home insurance was quick and easy. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again. We appreciate your business. Diane"