State Farm® Insurance Agent

Diane Banks

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Gary Vernon

November 30, 2017

5 out of 5

"We have been with Diane's office for years. Her staff is unbelievably helpful and always willing to help. Always above and beyond with this office."

Amy H

August 31, 2017

5 out of 5

"Thanks so much for your help Diane!"

Ronnie Fountain

November 22, 2021

5 out of 5

"Very nice and very knowledgeable people"

Jean Russell

October 15, 2021

5 out of 5

"Fixed the problem"

Carol Prevatt

October 6, 2021

5 out of 5

"Just your normal insurance routine questions.Staff was very helpful and nice."

PEGGY JOHNSON

August 9, 2021

5 out of 5

"The very best!"

Ruth Rodgers

May 5, 2021

5 out of 5

"I visited State Farm today with the hope of reducing my homeowners and car insurance cost. I was astounded at the savings Tara Johns was able to provide. She fully explained the coverage of each line and made me feel empowered to make wise choices in my insurance. As a result, I was able to save approximately $300 a month! Tara is professional, caring and knowledgeable. If you need enlightening about your insurance, how it functions and how to apply it to your financial situation, she is the one to see!"

…

"I visited State Farm today with the hope of reducing my homeowners and car insurance cost. I was astounded at the savings Tara Johns was able to provide. She fully explained the coverage of each line and made me feel empowered to make wise choices in my insurance. As a result, I was able to save approximately $300 a month! Tara is professional, caring and knowledgeable. If you need enlightening about your insurance, how it functions and how to apply it to your financial situation, she is the one to see!"

…

Brucie Williams

March 28, 2021

3 out of 5

"State farm"

Brad Cavin

December 8, 2020

5 out of 5

"Best insurance agent I've ever had"

Ronald cooper

November 13, 2020

5 out of 5

"Great people excellent service"

Jered Nichols

August 28, 2020

5 out of 5

"GREAT SERVICE!!!"

Mike Perez

January 9, 2020

5 out of 5

"My experience with this agents office has been nothing but great. The girls in the office have always been helpful to me and very easy to deal with. Thank you! ladies 👍"

Susan Bechtel

November 7, 2019

5 out of 5

"We had a ins review @ Diane Banks State Farm with Thea Sherer. She was very professional and courteous. We did not need any additional ins and we were not pressured in any way to purchase more."

Tina Winstead

October 3, 2019

1 out of 5

"Really pathetic I called several times to the 800 number asking for a phone call and no one ever called me I finally called they told me I couldn't get insurance when there was a hurricane close by I'm not from here but I thought that was kind of rude finally they gave me a quote that was outrageous I would not get insurance from these people for any reason whatsoever I think they're rude and they never apologize for not calling me even though I was assured on the 800 number that they would"

…

"Really pathetic I called several times to the 800 number asking for a phone call and no one ever called me I finally called they told me I couldn't get insurance when there was a hurricane close by I'm not from here but I thought that was kind of rude finally they gave me a quote that was outrageous I would not get insurance from these people for any reason whatsoever I think they're rude and they never apologize for not calling me even though I was assured on the 800 number that they would"

…

Denise Casterline

November 19, 2018

5 out of 5

"Starting over with a new insurance company is like trusting a new hair dresser. I was welcomed into a beautiful office by Thea who helped me extensively with my needs and financial costs. I look forward to having a great relationship with this company. Thanks Thea for your pleasant attitude."

…

"Starting over with a new insurance company is like trusting a new hair dresser. I was welcomed into a beautiful office by Thea who helped me extensively with my needs and financial costs. I look forward to having a great relationship with this company. Thanks Thea for your pleasant attitude."

Laurie Latour

April 23, 2019

5 out of 5

"I've been a State Farm customer all my life for car and renter's insurance but new to the Green Cove Springs area. Walked into the office without an appointment because a policy was due & I had questions. Thea took me right into her office and answered all my questions and helped me with some tricky "small print" decisions I had to make. She was so professional, friendly and helpful and I'm grateful! I wish she could teach AT&T a thing or two about customer service! I'm well pleased."

…

"I've been a State Farm customer all my life for car and renter's insurance but new to the Green Cove Springs area. Walked into the office without an appointment because a policy was due & I had questions. Thea took me right into her office and answered all my questions and helped me with some tricky "small print" decisions I had to make. She was so professional, friendly and helpful and I'm grateful! I wish she could teach AT&T a thing or two about customer service! I'm well pleased."

…

Connie Donnell

April 20, 2019

5 out of 5

"Changed to State Farm eith auto and home after working with Thea Sherer. She was very patient and helpful in helping me make my decision. Thank you Thea!!!"

TruckNTim

February 21, 2019

5 out of 5

"Good place to go for your auto and other insurance needs. May not always be the cheapest quote/price, but going to this agent is well worth it with great service! Tara is friendly and happy to answer questions you have."

Rick Curtis

January 18, 2019

5 out of 5

"Excellent service from Day One. Thea Sherer was most helpful and answered all my questions about switching our insurances. We got a great deal and peace of mind! Many thanks!"

The Weirdo

January 18, 2019

5 out of 5

"I needed help transferring insurance to vehicle I purchased and Courtney was extremely helpful and fast. Thanks Again"

Zach Cronan

January 17, 2019

5 out of 5

"I've been a member of Diane's office for 14 years. Since they were in a tiny office on College Drive. I've never needed anything that didnt require more than one phone conversation. Until now. My situation has required alot of attention and Ms. Courtney has gone way beyond my expectations of assisting me with my issues.. Courtney is great. We are emailing each other just about everyday with something else that comes up and she is right on it. I'm totally ignorant when it comes to insurance stuff but Courtney has saved me from a bunch of stress and headache!"

…

"I've been a member of Diane's office for 14 years. Since they were in a tiny office on College Drive. I've never needed anything that didnt require more than one phone conversation. Until now. My situation has required alot of attention and Ms. Courtney has gone way beyond my expectations of assisting me with my issues.. Courtney is great. We are emailing each other just about everyday with something else that comes up and she is right on it. I'm totally ignorant when it comes to insurance stuff but Courtney has saved me from a bunch of stress and headache!"

…

Robert & Tanya Williams

December 15, 2018

5 out of 5

"Our experience with Tara was exceptional. She is very efficient, friendly and customer oriented. Her knowledge of the insurance business is extensive and very impressive. Needless to say we are very happy to have Tara as our State Farm agent."

Gene Perry

December 11, 2018

5 out of 5

"A big thank you to Thea for helping me resolve a problem I had. Great Customer Service!!! You get a 5 plus rating!!!"

Kelly Fiacco

December 7, 2018

5 out of 5

"I needed car insurance and Jennifer helped me find better coverage than what my husband has used for many years. She was very friendly and explained everything where I could easily understand it. I am covered well now thanks to Jennifer."

mrs truesdell

June 12, 2018

5 out of 5

"My family has been with them forever. We're happy with them."

What our customers say about us...

Gary Vernon

November 30, 2017

5 out of 5

"We have been with Diane's office for years. Her staff is unbelievably helpful and always willing to help. Always above and beyond with this office."

Amy H

August 31, 2017

5 out of 5

"Thanks so much for your help Diane!"

Ronnie Fountain

November 22, 2021

5 out of 5

"Very nice and very knowledgeable people"

Jean Russell

October 15, 2021

5 out of 5

"Fixed the problem"

Carol Prevatt

October 6, 2021

5 out of 5

"Just your normal insurance routine questions.Staff was very helpful and nice."

PEGGY JOHNSON

August 9, 2021

5 out of 5

"The very best!"

Ruth Rodgers

May 5, 2021

5 out of 5

"I visited State Farm today with the hope of reducing my homeowners and car insurance cost. I was astounded at the savings Tara Johns was able to provide. She fully explained the coverage of each line and made me feel empowered to make wise choices in my insurance. As a result, I was able to save approximately $300 a month! Tara is professional, caring and knowledgeable. If you need enlightening about your insurance, how it functions and how to apply it to your financial situation, she is the one to see!"

…

"I visited State Farm today with the hope of reducing my homeowners and car insurance cost. I was astounded at the savings Tara Johns was able to provide. She fully explained the coverage of each line and made me feel empowered to make wise choices in my insurance. As a result, I was able to save approximately $300 a month! Tara is professional, caring and knowledgeable. If you need enlightening about your insurance, how it functions and how to apply it to your financial situation, she is the one to see!"

…

Brucie Williams

March 28, 2021

3 out of 5

"State farm"

Brad Cavin

December 8, 2020

5 out of 5

"Best insurance agent I've ever had"

Ronald cooper

November 13, 2020

5 out of 5

"Great people excellent service"

Jered Nichols

August 28, 2020

5 out of 5

"GREAT SERVICE!!!"

Mike Perez

January 9, 2020

5 out of 5

"My experience with this agents office has been nothing but great. The girls in the office have always been helpful to me and very easy to deal with. Thank you! ladies 👍"

Susan Bechtel

November 7, 2019

5 out of 5

"We had a ins review @ Diane Banks State Farm with Thea Sherer. She was very professional and courteous. We did not need any additional ins and we were not pressured in any way to purchase more."

Tina Winstead

October 3, 2019

1 out of 5

"Really pathetic I called several times to the 800 number asking for a phone call and no one ever called me I finally called they told me I couldn't get insurance when there was a hurricane close by I'm not from here but I thought that was kind of rude finally they gave me a quote that was outrageous I would not get insurance from these people for any reason whatsoever I think they're rude and they never apologize for not calling me even though I was assured on the 800 number that they would"

…

"Really pathetic I called several times to the 800 number asking for a phone call and no one ever called me I finally called they told me I couldn't get insurance when there was a hurricane close by I'm not from here but I thought that was kind of rude finally they gave me a quote that was outrageous I would not get insurance from these people for any reason whatsoever I think they're rude and they never apologize for not calling me even though I was assured on the 800 number that they would"

…

Denise Casterline

November 19, 2018

5 out of 5

"Starting over with a new insurance company is like trusting a new hair dresser. I was welcomed into a beautiful office by Thea who helped me extensively with my needs and financial costs. I look forward to having a great relationship with this company. Thanks Thea for your pleasant attitude."

…

"Starting over with a new insurance company is like trusting a new hair dresser. I was welcomed into a beautiful office by Thea who helped me extensively with my needs and financial costs. I look forward to having a great relationship with this company. Thanks Thea for your pleasant attitude."

Laurie Latour

April 23, 2019

5 out of 5

"I've been a State Farm customer all my life for car and renter's insurance but new to the Green Cove Springs area. Walked into the office without an appointment because a policy was due & I had questions. Thea took me right into her office and answered all my questions and helped me with some tricky "small print" decisions I had to make. She was so professional, friendly and helpful and I'm grateful! I wish she could teach AT&T a thing or two about customer service! I'm well pleased."

…

"I've been a State Farm customer all my life for car and renter's insurance but new to the Green Cove Springs area. Walked into the office without an appointment because a policy was due & I had questions. Thea took me right into her office and answered all my questions and helped me with some tricky "small print" decisions I had to make. She was so professional, friendly and helpful and I'm grateful! I wish she could teach AT&T a thing or two about customer service! I'm well pleased."

…

Connie Donnell

April 20, 2019

5 out of 5

"Changed to State Farm eith auto and home after working with Thea Sherer. She was very patient and helpful in helping me make my decision. Thank you Thea!!!"

TruckNTim

February 21, 2019

5 out of 5

"Good place to go for your auto and other insurance needs. May not always be the cheapest quote/price, but going to this agent is well worth it with great service! Tara is friendly and happy to answer questions you have."

Rick Curtis

January 18, 2019

5 out of 5

"Excellent service from Day One. Thea Sherer was most helpful and answered all my questions about switching our insurances. We got a great deal and peace of mind! Many thanks!"

The Weirdo

January 18, 2019

5 out of 5

"I needed help transferring insurance to vehicle I purchased and Courtney was extremely helpful and fast. Thanks Again"

Zach Cronan

January 17, 2019

5 out of 5

"I've been a member of Diane's office for 14 years. Since they were in a tiny office on College Drive. I've never needed anything that didnt require more than one phone conversation. Until now. My situation has required alot of attention and Ms. Courtney has gone way beyond my expectations of assisting me with my issues.. Courtney is great. We are emailing each other just about everyday with something else that comes up and she is right on it. I'm totally ignorant when it comes to insurance stuff but Courtney has saved me from a bunch of stress and headache!"

…

"I've been a member of Diane's office for 14 years. Since they were in a tiny office on College Drive. I've never needed anything that didnt require more than one phone conversation. Until now. My situation has required alot of attention and Ms. Courtney has gone way beyond my expectations of assisting me with my issues.. Courtney is great. We are emailing each other just about everyday with something else that comes up and she is right on it. I'm totally ignorant when it comes to insurance stuff but Courtney has saved me from a bunch of stress and headache!"

…

Robert & Tanya Williams

December 15, 2018

5 out of 5

"Our experience with Tara was exceptional. She is very efficient, friendly and customer oriented. Her knowledge of the insurance business is extensive and very impressive. Needless to say we are very happy to have Tara as our State Farm agent."

Gene Perry

December 11, 2018

5 out of 5

"A big thank you to Thea for helping me resolve a problem I had. Great Customer Service!!! You get a 5 plus rating!!!"

Kelly Fiacco

December 7, 2018

5 out of 5

"I needed car insurance and Jennifer helped me find better coverage than what my husband has used for many years. She was very friendly and explained everything where I could easily understand it. I am covered well now thanks to Jennifer."

mrs truesdell

June 12, 2018

5 out of 5

"My family has been with them forever. We're happy with them."